| Code of Conduct for Families |
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We understand that the Au pair programme is a cultural exchange programme and not a contract of work and shall treat our Au pair as a member of the family and not hired help.
We confirm that we have answered all questions honestly and that all information in our application (including description of Au pair duties) is true.
We shall not encourage our Au pair to travel to our family before we have agreed the placement with Aupair2u and our Au pair has obtained a proper visa (if required). After receiving confirmation of placement, we shall stay in touch with our Au pair and shall arrange to pick them up at the nearest airport, train station or bus station on their arrival in the country.
We agree to pay costs for our Au pair as specified in addition to room and board. We shall give the Au pair pocket money as agreed and this will be paid weekly in arrears.
We are familiar with and agree to abide by all guidelines regarding: the number and distribution of working hours, Au pair duties, pocket money, free time, holidays, language courses, transportation costs, insurance, the termination of the Au pair arrangement and any other related conditions.
Upon arrival in our home, we shall discuss with our Au pair in detail our and her expectations of the Au pair arrangement, including a written or verbal explanation of the weekly or daily routine, her precise duties, time off and advice on handling the children. We are aware that they will need time to adjust to their new surroundings and responsibilities.
We understand that we are inviting the Au pair into our home primarily to assist in the care of our children. We may also ask the Au pair to undertake light household duties and make a fair contribution to the cleanliness of the common areas of our home in addition to keeping their own room clean and tidy.
We shall give our Au pair regular reports on their progress and performance throughout their stay.
We shall set house rules (e.g. use of telephone and facilities within the home, daytime and overnight visitors, curfew, smoking, etc.) for our Au pair.
We shall discuss and agree the free time arrangements with the Au pair well in advance.
We shall introduce our Au pair to the culture of our country and will assist her in the learning of our language. We shall also ensure that our Au pair has the opportunity to visit a language school on a regular basis. We understand that as participants of an Au Pair Cultural Exchange Programme we shall behave in a responsible manner and shall respect cultural differences and display tolerance towards our Au pair.
We agree to ensure that at all times our children treat the Au pair with respect and courtesy.
We shall make every effort to resolve any differences with the Au pair. If we have any problems or questions which cannot be discussed and resolved with the Au pair, we shall contact Aupair2u for assistance.
If no solution can be reached and the Au pair is asked to leave, we understand that any notice period must be respected. During this notice period, the Au pair shall perform normal duties and we shall continue to supply the Au pair with room, board and pocket money.
We understand that we risk being excluded from the Au pair programme and the Au pair may be advised to leave our home if:-
- We fail to abide by this agreement and programme guidelines;
- We have falsified or failed to disclose any material information in our application;
- We accept the Au pair in our home before receiving an official confirmation of placement from Aupair2u;
- We are responsible for repeated problems with Au pairs; and
- We fail to pay our agency fee in accordance with your terms and conditions.
We shall notify Aupair2u immediately if there are any changes to the information included in our application.
Should we decide to cancel our application for the Au Pair Cultural Exchange Programme, we shall inform Aupair2u at once.
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